Bilingual Customer Service Representative Dallas

Bilingual Customer Service Representative

Full Time • Dallas
Become involved in the exciting sign and graphics industry by joining the FASTSIGNS West Dallas team as a Customer Service Representative!

This is a full time position with a regular schedule and weekends off! Hours are Monday through Friday 8 AM to 5 PM with opportunities for overtime. Includes commissions, paid training, paid time off, paid holidays, and yearly raises.

  • Serve as first point of contact for walk-in, email, and telephone customers.
  • Respond to customer questions, provide product recommendations and estimates, and assist customers with their order process.
  • Process customer orders and payment for sign orders.
  • Contact customers when their order is ready and ensure that they are satisfied after the job has been completed.
  • Send out marketing mailings and make phone calls to acquire new customers.
  • Assist store owner with paperwork and invoicing.
  • Previous experience in sales and customer service
  • Basic sales and telemarketing skills
  • Correct English usage including spelling, grammar and punctuation; ability to proofread
  • The ability to use a calculator and ruler
  • Strong communication skills and the ability to assess needs and offer possible solutions for consideration
  • Basic computer skills including experience with a point-of-sale system, data entry, communicating through email 
  • Bilingual, Spanish-speaking skills preferred
  • Earn commissions on closed sales
  • Regular full-time schedule with weekends off
  • Paid Time Off
  • Yearly Raises
  • Holidays off (paid)
  • Casual and creative work environment
Compensation: $15.00 - $16.00 per hour

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

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Typically Monday through Friday business hours
Fast growing industry
Opportunity to work in a variety of roles